Home → Customs Broker Felixstowe
When your business relies on smooth operations at the UK’s busiest container port, partnering with the right customs broker becomes essential. OTS Broker offers precision-focused, fully compliant customs services designed specifically for the fast-moving, complex environment of Felixstowe. Our experienced team ensures that importers, exporters and logistics providers receive accurate declarations, rapid response times and seamless support throughout the entire customs process.
With deep knowledge of HMRC regulations, UK–EU trade rules and international freight requirements, we keep your cargo moving — without delays, errors or compliance risks.
Felixstowe handles more containerised traffic than any other UK port, making accuracy and timing the key factors in successful customs clearance. OTS Broker provides professional, end-to-end customs services tailored to the unique workflows, carrier requirements and operational pace of Felixstowe’s terminals.
Our approach blends technical expertise, operational readiness and clear communication, ensuring your shipments receive the attention they need from start to finish.
Importing and exporting through Felixstowe demands detailed knowledge of customs codes, origin rules, duties, VAT procedures and port-specific handling.
OTS Broker supports you with:
Our team ensures every submission is complete, accurate and aligned with current HMRC regulations — preventing costly delays at the terminal.
For traders with regular shipments passing through Felixstowe, the Simplified Customs Declaration Process (SCDP) — previously known as CFSP — provides a faster, more efficient clearance solution.
OTS Broker assists with:
This service helps businesses reduce port congestion, save time and maintain a steady flow of goods across the border.
Felixstowe’s global connectivity means many shipments require transit documentation to move under customs control across multiple borders.
We handle:
Our transit service minimises administrative burden and ensures uninterrupted movement throughout the supply chain.
Safety and security declarations are a critical part of UK–EU logistics.
OTS Broker prepares:
We eliminate the risk of non-compliance, shipment holds or last-minute loading issues.
As your dedicated clearing agent Felixstowe, OTS Broker offers a reliable and thoroughly professional service for businesses operating across manufacturing, retail, freight forwarding, e-commerce and international logistics. Felixstowe’s scale and speed require a partner who understands both the operational pressures and the regulatory landscape — and that’s precisely what we deliver.
We act as an extension of your logistics operation, ensuring your goods clear the border smoothly.
Looking for a customs broker at Felixstowe that delivers speed, accuracy and operational confidence? OTS Broker is ready to assist.
➡️ Contact us to receive tailored support from an experienced customs specialist.
Felixstowe is the UK’s largest container port, handling a major share of national imports and exports. Efficient customs processing is essential to avoid delays and storage charges.
Yes. We handle full container loads, groupage shipments and specialised cargo entering or leaving Felixstowe.
Many declarations can be cleared promptly once all required documents are provided. Delays generally occur due to missing information, which we help prevent through expert guidance.
Absolutely. We regularly assist individuals moving household goods or personal effects between the UK and abroad.
Typically: invoice, packing list, bill of lading, HS codes and any required licences. We review all documents to ensure accuracy before submission.
