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Empowering Cross-Border Novices: Assisting Businesses New to International Trade
Expert Consultancy for Procedure Codes and Tariff Classification
We provide an extensive range of import customs clearance services, encompassing various special procedures tailored to your specific needs. Our expertise includes destination clearance, inward processing, temporary admission, and import into customs warehouses. As a trusted import customs broker, we also specialize in settling customs debts and facilitating the use of the PVA (Postponed VAT Accounting) procedure. Moreover, we expedite the release of goods at the border by utilizing simplified import declarations through our SCDP (Simplified Customs Declaration Process) authorization with HMRC.
Appointing a professional import broker is crucial for effective import clearance, as they handle the submission of necessary documentation and ensure full compliance with UK and EU regulations. Our experienced importing agents coordinate every step of the process, ensuring that all documentation, duties, and declarations are accurately completed.
OTS Broker supports both import and export clearance processes, ensuring compliance with all relevant regulations and facilitating smooth cross-border trade. As a trusted import customs broker, we assist importers in managing documentation, calculating duties, and handling all customs procedures efficiently.
In addition to commercial goods and used vehicles, we specialize in handling personal goods, including household removals (TOR1). Our dedicated importing agents help you select the correct customs procedure code, determine appropriate goods classification (HS codes), and manage customs debt payments. Furthermore, we offer additional customs services related to imports, such as the preparation of security declarations (ENS) for importing goods.
The import customs clearance process involves several steps and requirements, and our customs agents and brokers play a vital role in navigating these complexities to ensure smooth transit of goods across borders. Our experts work closely with HM Revenue & Customs (HMRC) and the National Clearance Hub to process customs entries and declarations efficiently, providing a complete solution for importers.

We also extend our expertise to initial declarations of food, live animals, and animal products through IPAFFS and TRACES in both the UK and EU. Food items require health certificates to comply with import regulations. Understanding customs regulations is crucial for compliance and efficient logistics across borders. For road carriers, we provide assistance with the submission of GVMS, a mandatory requirement for goods transported between the EU and UK by road.
A goods movement reference is essential for import clearance of road freight, as it facilitates port transits and is required for entry into the UK. Depending on the nature of the goods, certificates such as health certificates or technical standards certificates may be required for import compliance.
We also advise on the importance of keeping records of all customs documentation, such as C88 forms, proof of origin, and payment evidence, to ensure compliance and support any future claims. Missing paperwork or unpaid fees can cause delays and complications in the import customs clearance process, so accuracy and completeness are vital. For air freight shipments, the Airway Bill is a crucial document for customs clearance, serving as both a receipt and proof of ownership.
Additionally, our importing agents offer guidance on duties and taxes, which are essential in financial transactions related to importing goods. These expenses depend on factors such as the type of goods and their origin. OTS Broker supports clients importing and exporting goods to and from multiple countries, demonstrating our international reach and expertise as a reliable import customs broker.
If you have import declarations pending from 2021, it’s crucial to settle all customs duties, import VAT, and import charges within 175 days of arrival. Importers must ensure that all duties and taxes are paid promptly to avoid delays or penalties. The amount of duty and VAT to pay can vary based on the type, value, and origin of the import goods.
Our experienced import brokers and importing agents can help you navigate this process smoothly, including the preparation and submission of the import declaration – a crucial document for import customs clearance. For goods moving between Great Britain and Northern Ireland, there are special customs process requirements and regulations that must be followed.
A properly completed commercial invoice or packing list is required to facilitate the customs process and avoid unnecessary delays. Understanding the customs process is essential for importers to ensure compliance and efficient clearance.
Our office serves numerous clients engaged in transporting and shipping goods to the UK. With years of experience and extensive expertise, we have established ourselves as a leader in freight and customs brokerage services, including navigating the complexities of UK imports. By working with our import customs brokers, you ensure peace of mind and compliance for your business.
Whether you’re moving goods, making purchases from the UK, or dealing with customs-related matters, import taxes, or document completion, our assistance guarantees successful outcomes.
If you require support with importing goods to the UK, we invite you to collaborate with OTS Broker. Understanding the import customs clearance process and ensuring proper documentation are essential for a smooth import experience.
An EORI number is a unique identifier assigned to businesses importing goods into or out of the European Union. It is required for customs declarations and is essential for the customs clearance process.
While it is possible to clear customs yourself, hiring a customs agent or customs broker is often recommended to ensure compliance with UK customs regulations and to facilitate a smooth customs clearance process.
An import broker (customs broker) helps businesses or individuals import goods legally and efficiently across international borders. Their main role is to manage customs clearance – preparing and submitting all required documentation, paying duties and taxes, and ensuring shipments comply with customs regulations.
Import brokers also advise on tariffs, import restrictions, and documentation requirements, helping importers avoid costly delays or penalties.
Import customs clearance is the mandatory process of declaring goods to customs when entering a country. Once cleared, the goods are released for free circulation and can be delivered or sold legally.